Terms of Service

Acceptance & Scope

By engaging our services, you accept these Terms. They govern all consulting, coaching, and digital product deliveries. Any variations must be agreed in writing. These Terms supersede prior communications. Governing law: California, USA.

Engagement & Deliverables

Projects commence upon signed SOW and 50% deposit. Deliverables include: workflow audits, system configurations, coaching sessions, and performance reports. Intellectual property of deliverables transfers upon full payment; our methodologies remain proprietary.

• Notice period for cancellation: 14 days
• Refund policy: Full refund on cancellations before first deliverable; thereafter pro-rata for unused sessions.
• Force majeure: Neither party liable for delays beyond control.

Payment Terms

Invoices due net-15. Late payments incur 1.5% monthly interest. We accept wire transfer, credit card (Stripe), and PayPal. All fees in USD. Client is responsible for withholding taxes.

Limitation of Liability

Our aggregate liability is limited to fees paid in the 12 months preceding the claim. We disclaim consequential damages, lost profits, or data loss. This does not limit liability for fraud or death/injury.

Dispute Resolution

Any dispute shall first be mediated (JAMS) in San Francisco. If unresolved, binding arbitration under AAA rules. Class actions waived. Prevailing party recovers costs and reasonable attorney fees.